Legal

3999 Terms and Conditions – Know Before You Play

These terms govern your use of the 3999 platform. We have written them in plain language so every Bangladesh player can understand exactly what is expected — from account registration to withdrawals to bonus rules.

Last Updated: January 2025
18+ Only
Age verification required
One Account Per Player
Duplicate accounts not allowed
Fair Bonus Terms
Clear wagering requirements
24/7 Support
Help whenever you need it

Please read these Terms and Conditions carefully before creating an account or placing any bets on 3999. By registering, you confirm that you have read, understood and agreed to all terms listed below. If you do not agree, please do not use the 3999 platform.

1 Acceptance of Terms

By accessing or using the 3999 platform — whether through the website at 3999.one or through the 3999 mobile app — you agree to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and 3999. If you are using 3999 on behalf of another person, you confirm that you have the authority to bind that person to these terms.

These Terms and Conditions apply to all services offered by 3999, including sports betting, live casino, fishing games, crash games, slots and any other gaming products available on the platform now or in the future. Using any part of the 3999 platform constitutes acceptance of these terms, even if you have not completed the full registration process.

2 Eligibility

To open an account and use the 3999 platform, you must meet all of the following requirements:

  • You must be at least 18 years of age. 3999 does not permit anyone under 18 to register or place bets under any circumstances.
  • You must be legally permitted to participate in online gaming activities under the laws applicable to your location.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
  • You must not be acting on behalf of another person or as a professional player in a way that violates these terms.
  • You must not have been previously excluded or banned from the 3999 platform.

3999 reserves the right to request age verification documents at any time. Accounts found to belong to players under 18 will be immediately closed and any funds forfeited.

3 Account Registration

Each player is permitted to hold only one account on 3999. Creating multiple accounts — whether under the same name, the same device, the same IP address or the same payment method — is strictly prohibited. If 3999 detects duplicate accounts, all accounts involved will be suspended and any pending withdrawals may be cancelled pending investigation.

When registering on 3999, you must provide accurate and complete information. This includes your real name, date of birth, phone number and any other details requested during the registration process. Providing false information is a violation of these terms and may result in immediate account closure.

  • You are responsible for keeping your 3999 login credentials secure. Do not share your password with anyone.
  • If you suspect unauthorised access to your 3999 account, contact support immediately.
  • 3999 is not liable for losses resulting from unauthorised access caused by your failure to secure your account credentials.
  • Account names cannot be changed after registration. If you made an error, contact 3999 support as soon as possible.

4 Deposits and Withdrawals

3999 supports deposits and withdrawals via bKash, Nagad and Rocket for Bangladesh players. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal amounts are displayed within the 3999 cashier section and may be updated from time to time.

Deposits on 3999 are typically credited to your account within minutes of a successful transaction. If your deposit does not appear within 30 minutes, contact 3999 support with your transaction reference number.

  • Withdrawals are processed to the same payment method used for the most recent deposit where possible.
  • 3999 aims to process standard withdrawal requests within 5 minutes during normal operating hours.
  • Withdrawals may be subject to identity verification before processing, particularly for first-time withdrawals or large amounts.
  • 3999 does not charge fees on standard deposits or withdrawals, but your mobile wallet provider may apply their own charges.
  • Funds in your 3999 account cannot be transferred to another player's account.

3999 reserves the right to delay or withhold withdrawals pending verification checks. This is done to protect players and maintain platform integrity, not to inconvenience you.

5 Bonuses and Promotions

3999 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers and game-specific promotions. Each bonus comes with its own specific terms, including wagering requirements, minimum odds, eligible games and expiry dates. These specific terms are displayed on the relevant promotion page and must be read before claiming any bonus on 3999.

  • Bonuses are available to one account per household, device and IP address.
  • Bonus funds must be wagered the required number of times before a withdrawal can be made.
  • 3999 reserves the right to cancel any bonus if it suspects abuse, including but not limited to: using multiple accounts, placing low-risk bets to clear wagering requirements, or exploiting technical errors.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • If a withdrawal is requested before wagering requirements are met, 3999 may deduct the bonus amount and any winnings derived from it before processing the withdrawal.
  • 3999 may modify, suspend or cancel any promotion at any time with reasonable notice.

6 Gameplay Rules

All games available on 3999 use certified random number generation (RNG) technology. Game outcomes are determined independently and cannot be influenced by 3999 staff, the player or any third party. Return-to-player (RTP) percentages for each game are available within the game information section.

For sports betting on 3999, all bets are settled according to the official result of the relevant sporting event. In the event of a dispute regarding a result, 3999 will refer to the official governing body of the sport in question. 3999's decision on bet settlement is final.

  • Bets placed after an event has started may be voided at 3999's discretion.
  • In the event of a technical error during a game, 3999 reserves the right to void the affected round and return stakes.
  • Winnings from games are credited to your 3999 wallet immediately upon settlement.
  • 3999 is not responsible for losses resulting from a player's misunderstanding of game rules.

7 Prohibited Conduct

The following activities are strictly prohibited on the 3999 platform and will result in immediate account suspension and possible forfeiture of funds:

  • Creating more than one account on 3999.
  • Using automated software, bots or scripts to interact with the 3999 platform.
  • Attempting to exploit technical errors or bugs for financial gain.
  • Colluding with other players to gain an unfair advantage in any game on 3999.
  • Using stolen, fraudulent or unauthorised payment methods to deposit funds.
  • Engaging in any form of money laundering through the 3999 platform.
  • Threatening, harassing or abusing 3999 staff or other players.
  • Attempting to access another player's 3999 account without authorisation.

3999 actively monitors all accounts for suspicious activity. Any account found engaging in prohibited conduct will be closed without prior notice and the matter may be referred to relevant authorities.

8 Privacy and Data

3999 collects and processes personal data in accordance with our Privacy Policy. By registering on 3999, you consent to the collection, storage and use of your personal information as described in that policy. We use your data to verify your identity, process transactions, provide customer support and improve the 3999 platform.

3999 does not sell your personal data to third parties. We may share data with payment processors, identity verification services and regulatory bodies where required by law or necessary to operate the platform. All data is stored securely using industry-standard encryption.

  • You have the right to request a copy of the personal data 3999 holds about you.
  • You may request correction of inaccurate data by contacting 3999 support.
  • For full details on how 3999 handles your data, please read our Privacy Policy.

9 Responsible Gaming

3999 is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity, including deposit limits, loss limits, session time reminders and self-exclusion options. These tools are available in your account settings and can be activated at any time.

If you feel that your gaming is becoming a problem, we strongly encourage you to use the self-exclusion feature on 3999 or contact our support team for assistance. Self-exclusion requests are processed promptly and cannot be reversed for a minimum cooling-off period.

  • Players who have self-excluded must not attempt to open a new account on 3999 during the exclusion period.
  • 3999 will not send promotional communications to players who have self-excluded.
  • For more information on the tools available, visit our Responsible Gaming page.

10 Account Termination

You may close your 3999 account at any time by contacting our support team. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, provided all wagering requirements have been met and no outstanding verification is pending.

3999 reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases involving: violation of these terms, suspected fraud, failure to complete identity verification, or inactivity for an extended period. In cases of confirmed fraud or terms violation, 3999 may withhold account balances pending investigation.

11 Limitation of Liability

3999 provides its platform on an "as is" basis. While we work hard to ensure the platform is available and functioning at all times, we cannot guarantee uninterrupted access. 3999 is not liable for losses resulting from platform downtime, technical errors, internet connectivity issues on the player's side, or events outside our reasonable control.

  • 3999's total liability to any player in connection with any single event shall not exceed the amount deposited by that player in the 30 days preceding the event.
  • 3999 is not liable for any indirect, consequential or special losses arising from use of the platform.
  • Nothing in these terms limits 3999's liability for fraud or any other liability that cannot be excluded by law.

12 Changes to Terms

3999 may update these Terms and Conditions from time to time. When we make significant changes, we will notify registered players via email or an in-platform notification. The updated terms will be posted on this page with a revised "Last Updated" date. Continued use of the 3999 platform after changes are posted constitutes your acceptance of the revised terms.

We recommend checking this page periodically so you are always aware of the current terms governing your use of 3999. If you disagree with any updated terms, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions or need clarification on any point, the 3999 support team is available 24 hours a day, 7 days a week. We are here to help and will respond to all queries as quickly as possible.

  • Email: [email protected]
  • Live Chat: Available directly within the 3999 platform and app
  • FAQ: Visit our FAQ page for answers to common questions

These Terms and Conditions were last updated in January 2025 and supersede all previous versions. By continuing to use 3999 after this date, you confirm your acceptance of these terms.

Why 3999 Terms Are Built Around You

We wrote these terms to protect players, not to confuse them. Here is what that looks like in practice.

Plain Language, No Legal Jargon

The 3999 Terms and Conditions are written so that any Bangladesh player can read and understand them without needing a lawyer. If something is unclear, our support team will explain it in plain terms.

Honest Bonus Conditions

Every bonus on 3999 comes with clearly stated wagering requirements. We do not hide conditions in footnotes or use confusing multipliers. What you see on the promotion page is exactly what applies.

Fast and Fair Withdrawals

3999 processes withdrawals quickly and only delays them when verification is genuinely required. We do not use terms as an excuse to hold your money — legitimate withdrawal requests are handled promptly.

Your Data Is Protected

3999 handles your personal information with care. We collect only what is necessary, store it securely and never sell it to third parties. Your privacy is a core part of how 3999 operates.

Responsible Gaming Built In

Our terms include strong responsible gaming commitments because we genuinely care about our players' wellbeing. Deposit limits, self-exclusion and session reminders are available to every 3999 account holder.

You Are Notified of Changes

When 3999 updates its terms, registered players are notified directly. We do not make silent changes and expect you to keep up — we communicate updates clearly and give you time to review them.

Ready to Play Responsibly?

Join 3999 — Fair Terms, Fast Payouts, Real Fun

Now that you know the rules, you are ready to get started. Create your free 3999 account, deposit via bKash or Nagad and start playing over 200 games today.